Terms and Conditions

Effective Date: [20/12/2025]

Welcome to New Age Healing. These Terms and Conditions (“Terms”) govern your use of our services and website located at [insert website URL]. By scheduling an appointment, receiving treatment, or using our website, you agree to be bound by these Terms. Please read them carefully.

  1. Acceptance of Terms

By accessing our facility, scheduling consultations, receiving treatments, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our services or website.

  1. Services Provided

New Age Healing provides regenerative medicine services, including—but not limited to— treatments for joint pain, orthopedic conditions, plantar fasciitis, erectile dysfunction, hair thinning and loss, and skin laxity. All services are provided for informational and therapeutic support purposes only.

Important Notice: Our treatments are designed to support the body’s natural healing processes. In accordance with FDA regulations, nothing on this website or communicated by our staff should be construed as a claim that treatment using cellular or exosome therapy can cure any condition, disease, or injury. Results may vary by individual.

  1. Medical Disclaimer

The information provided on our website and during consultations is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

New Age Healing does not guarantee specific results from any treatment. Individual outcomes depend on numerous factors, including overall health, age, lifestyle, adherence to treatment protocols, and biological response to therapy.

  1. Consultations and Appointments

4.1 Scheduling

Appointments must be scheduled in advance by phone or through our website. We make every effort to accommodate your preferred time, but we cannot guarantee availability.

4.2 Cancellations and No-Shows

We require at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to provide adequate notice or missing an appointment without notification may result in a cancellation fee of up to the full treatment cost.

4.3 Late Arrivals

Please arrive 10-15 minutes before your scheduled appointment. Arriving late may result in a shortened treatment time or rescheduling, depending on the provider’s availability.

  1. Patient Responsibilities

As a patient of New Age Healing, you agree to:

  • Provide complete and accurate medical history information
  • Disclose all current medications, supplements, and health conditions
  • Inform us of any changes to your health status before each treatment
  • Follow all pre-treatment and post-treatment instructions provided by our staff
  • Attend scheduled follow-up appointments as recommended
  • Ask questions if you do not understand any aspect of your treatment plan

  1. Informed Consent

Before receiving any treatment, you will be asked to sign an informed consent form. This form outlines the nature of the treatment, potential risks, expected benefits, and alternative options. By signing, you acknowledge that:

  • You understand the treatment being provided
  • You have had the opportunity to ask questions
  • You consent to the proposed treatment voluntarily
  • You understand that results are not guaranteed

  1. Payment Terms

7.1 Payment Policy

Payment is due upon rendering of services unless other arrangements have been made in advance. We accept cash, credit cards, and approved financing through Cherry Financing.

7.2 Pricing

Treatment costs will be discussed during your consultation. Prices are subject to change, and you will be notified of current pricing before any service is provided.

7.3 Insurance

Most regenerative medicine treatments are not covered by insurance. We do not bill insurance directly, but we can provide documentation for you to submit to your insurance provider for potential reimbursement.

7.4 Financing

We partner with Cherry Financing to offer flexible payment options. Financing is subject to credit approval and Cherry Financing’s own terms and conditions.

7.5 Refund Policy

Due to the nature of our services, all sales are final. Refunds are not provided for completed treatments. If you are dissatisfied with your experience, please contact us to discuss your concerns.

  1. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your health information in accordance with HIPAA (Health Insurance Portability and Accountability Act) regulations. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal and medical information.

  1. Eligibility and Contraindications

Not all individuals are suitable candidates for regenerative medicine treatments. Certain medical conditions, medications, or circumstances may contraindicate treatment. We reserve the right to decline service to any individual if we determine that treatment would not be appropriate or safe.

  1. Risks and Complications

While regenerative medicine treatments are generally considered safe and minimally invasive, all medical procedures carry some degree of risk. Potential risks may include, but are not limited to:

  • Temporary pain, swelling, or bruising at injection sites
  • Infection (rare)
  • Allergic reaction
  • Minimal bleeding
  • Temporary worsening of symptoms before improvement

All known risks will be discussed with you before treatment, and you will have the opportunity to ask questions.

  1. Website Use

11.1 Intellectual Property

All content on [insert website URL], including text, graphics, logos, images, and software, is the property of New Age Healing and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11.2 User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Harass or harm other users
  • Impersonate any person or entity

11.3 Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or terms of use of external sites.

  1. Limitation of Liability

To the fullest extent permitted by law, New Age Healing, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

  1. Indemnification

You agree to indemnify, defend, and hold harmless New Age Healing and its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  • Your violation of these Terms and Conditions
  • Your violation of any law or regulation
  • Your violation of any third-party rights
  • Any false or misleading information you provide

  1. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with a new “Last Updated” date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its Conflict of Law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively to the courts located in Westchester County, New York.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction in the US, the remaining provisions shall continue in full force and effect.

  1. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any informed consent forms you sign, constitute the entire agreement between you and New Age Healing regarding your use of our services and supersede all prior or contemporaneous communications.

  1. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

New Age Healing

430 Bedford Road

Armonk, NY 10504

Phone: (+012) 345 67890

Email: [email protected]